BPDFamily.com

Miscellaneous => Help Desk => Topic started by: elphaba on December 05, 2007, 04:09:54 AM



Title: What is private mail?
Post by: elphaba on December 05, 2007, 04:09:54 AM
(https://bpdfamily.com/message_board/images/mb/pm-meter.png)Pruning older PMs is important as they slow the board down and can cause corruptions. The PM database is huge and one that corrupts easily for some reason. We have had some problems with it this year.  As I write this, my PM files are corrupted (no messages appear on the two most recent pages). This has happened to others and when it does its easy to miss incoming PMs. Plus, once it starts, it seems to propagate.

To minimize the problem, we have a program that periodically sweeps the PMs that are 60 days old or older. We also installed a function for members to prune their own PM database.

Members can also help by pruning unwanted PMs themselves.

You can check to see how full you are when you look at your mailbox.

Thanks.

3.2 Personal Messages: This message board has a personal message (PM) capability so that members may contact one another privately. Members are encouraged to use this function with discretion. It is suggested that members not provide extensive offline consultations - instead encourage others to post their questions and ideas publicly. PMs should not be used for solicitations of any kind. [Note: The PM database is swept periodically, removing messages more than 60 days old.]
bpdfamily.com/guidelines#messages


Title: Re: What is private mail?
Post by: spamlady on April 16, 2008, 11:06:54 AM
Glad you posted here. I had to "prune" my messages recently, too. I just deleted old msgs until it said some reasonably low number, like 60%.

spam


Title: Re: What is private mail?
Post by: mrbluesky on December 27, 2008, 02:07:33 PM
My "Message" tab has said (1) next to it meaning I have a message for many days, yet when I click on it there is nothing since Dec 18 and it "1" never disappears. 


Any ideas?


Title: Re: What is private mail?
Post by: Skip on December 28, 2008, 03:42:15 PM
We have a corruption in the PM file. It should be fixed now.


Title: Re: What is private mail?
Post by: RK71 on March 09, 2010, 05:16:15 PM
How can you notify someone that their mailbox is full. I know I can't send them a message... .help!


Title: Re: What is private mail?
Post by: havana on March 09, 2010, 05:18:38 PM
Tell one of the moderators. They should know what to do.


Title: Re: What is private mail?
Post by: picturelady on July 09, 2010, 06:31:03 PM
Just wondering if anyone can help here.  I had been off the boards for awhile, and recently when I logged in, all my past messages were gone - none in the Inbox, none in the Outbox.  I had saved many messages and referred to them off and on.  Has anyone else experienced this?

Thanks!

PictureLady


Title: Re: What is private mail?
Post by: blackandwhite on July 10, 2010, 12:35:31 AM
Hi picturelady,

Welcome back! To reduce database corruption, our system is set up to purge PMs from time to time. It may be that yours were slowly lost in may rounds of clean up. Sorry about that.

But glad you're here again... . 

B&W


Title: Re: What is private mail?
Post by: picturelady on July 10, 2010, 08:19:18 AM
Thanks, Blackandwhite, I appreciate the info!  Is there a way that that could be posted on the private messages page - something like: "Warning: messages will be purged from time to time to save server space."  This way we would know in advance that messages are going to disappear, and we could save whatever we wanted to keep in a word document (or whatever format.)  Just a suggestion... .I was surprised and kinda disappointed to lose some info I wanted to save.

Thanks!

PictureLady


Title: Re: What is private mail?
Post by: LionDreamer on July 10, 2010, 08:38:18 AM
Sorry picturelady.  We know it has caused occassional unhappiness, still as you can see, it does effect the greater good of the board.    Having this thread bumped up is a way to inform members.

Let me welcome you back as well,

LD


Title: Re: What is private mail?
Post by: Skip on October 25, 2018, 06:39:56 AM
f


Title: Re: What is private mail?
Post by: JeanGenie on December 12, 2018, 03:22:06 PM
I'm really sorry if this is not the correct place to ask this - but I am new here and I have had a few messages in my private mail box but I am having difficulties replying to them.

I am using an old iPad and can't seem to access the correct colours for the verification code that then allows you to respond to the reply. I may just be being a bit IT thick! I put all the letters in but I can't find how to change their colours to match the code.

Many thanks if anyone can give me a good Dummy's Guide to responding to messages!

JeanGenie


Title: Re: What is private mail?
Post by: Skip on December 12, 2018, 03:45:33 PM
Try it now.   


Title: Re: What is private mail?
Post by: JeanGenie on December 12, 2018, 05:05:42 PM
Thank you very much Skip! I have just managed to send a message - very kind of you to work your magic so quickly!

JG


Title: Re: What is private mail?
Post by: Resiliant on November 14, 2019, 01:27:39 PM
I am trying to respond to a PM, and I clicked on the link in my email but this is what I got:


"An Error Has Occurred!
You are not allowed to send personal messages."

Is there something that I need to do, or is this a glitch?


Title: Re: What is private mail?
Post by: Skip on November 14, 2019, 02:10:21 PM
It may be a glitch. Try again and please let us know if it has continued.