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Author Topic: Private messages database failure  (Read 464 times)
Delight1

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What is your sexual orientation: Straight
Who in your life has "personality" issues: Romantic partner
Posts: 7



« on: November 12, 2019, 04:47:59 PM »

Hello. I am unable to access my private messages. The one that was sent gave me the notification in my email but I cannot view it in the browser. Mobile or desktop. Is there something I can do that to fix it?
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Harri
BOARD ADMINISTRATOR
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Online Online

Gender: Female
What is your sexual orientation: Straight
Who in your life has "personality" issues: Parent
Posts: 5987



« Reply #1 on: November 12, 2019, 06:15:24 PM »

Hi everyone

We had a PM database failure and some of our PMs are no longer visible to us.  This has happened before but the last time was about 2 years ago.   This time is related to the fundraising solicitation that occurred earlier today.  

Apparently the PM system is clunky and has a few problems which is why PMs are periodically purged.  This however, this purge was not planned.

We apologize for any inconvenience.    

Excerpt
3.2 Personal Messages: This message board has a personal message (PM) capability so that members may contact one another privately. Members are encouraged to use this function with discretion. It is suggested that members not provide extensive offline consultations - instead encourage others to post their questions and ideas publicly. PMs should not be used for solicitations of any kind. [Note: The PM database is swept periodically, removing messages more than 60 days old.]
https://bpdfamily.com/guidelines#messages
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Fear is a natural reaction to moving closer to the truth. ~ Pema Chodron
zachira
Ambassador
********
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Gender: Female
What is your sexual orientation: Straight
Who in your life has "personality" issues: Sibling
Posts: 1891


« Reply #2 on: November 20, 2019, 03:34:31 PM »

I lost all my messages in my inbox. Is there any way to get these messages restored?
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Skip
Site Director
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Gender: Male
What is your sexual orientation: Straight
Who in your life has "personality" issues: Ex-romantic partner
Posts: 8230


« Reply #3 on: November 20, 2019, 03:57:27 PM »

I lost all my messages in my inbox. Is there any way to get these messages restored?

The messages are in the senders outbox, but not your inbox. You could ask that a specific email be copied and resent. We have, however, no programming way to move them to your inbox.
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